Aspect
is an approved staffing agency for these companies per our information
Overview of Contract jobs at Aspect Staffing Agency
Aspect puts the future of customer contact within your reach – equipping you to improve the experience of today's demanding customer through seamless, two-way communications across phone, chat, email, IM, SMS and social channels. You can make the most of unified communications and collaboration platforms such as Microsoft SharePoint, Dynamics CRM and Lync by uniting your contact center with these enterprise technologies for more informed, effective customer interactions.
With Aspect interaction management and workforce optimization solutions, you can remove communication and workflow barriers or automate more productive business processes by building on your existing customer contact and enterprise technology investments. This flexible, forward-focused design approach drives enhanced business efficiencies, fosters loyalty and grows customer value.
Three Essentials – One Provider
Only Aspect has the expertise to bring Microsoft technologies together with unified communications and effective people management to enrich the customer experience:
- Interaction management applies technology-driven processes for more intelligent multichannel customer communications, and
- Workforce optimization promotes continuous performance and quality improvement of people and processes
And only Aspect, with the benefit of nearly 40 years of experience and insight, can transform these elements into a versatile foundation for next-generation customer contact (NGCC):
- Professional services, offering customer contact and workforce optimization expertise as well as Microsoft technology know-how, align your solution to your specific business needs and objectives – on the timeline you choose
Far-Reaching, High-Value Results
Powered by the combined strengths of these NGCC essentials, Aspect solutions have already helped thousands of organizations realize new levels of cost savings and productivity gains, and ultimately, better business outcomes. They include:
- Two-thirds of the Global Fortune 100
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83 percent of the Fortune 100
- 9 of the top 10 commercial banks
- 9 of the top 10 general merchandisers
- 8 of the top 10 health insurance companies
- 7 of the top 10 pharmaceutical companies
- 7 of the top 10 telecoms
- 5 of the top 5 airlines
- 3 of the top 3 computer software companies
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Employee Reviews for Aspect
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6
Anonymous (other)
Rated Fair
Reviewed: 06-2015
Not bad- not great
8
Anonymous (other)
Rated Good
Reviewed: 08-2013
Salaries at aspect consulting are not high however they offer some great benefits & do profit sharing bi-annually. Good work environment and managers are helpful. I would recommend them to others.
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Aspect
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Aspect Offices
- 14335 NE 24 St., Suite 210
Bellevue WA 98007 US