LiveOps
is an approved staffing agency for these companies per our information
Overview of Contract jobs at LiveOps Staffing Agency
LiveOps started 13+ years ago, motivated by the ability to use the Internet to intelligently route work to customer service agents anywhere, anytime. It created innovative technology that modernized customer service and paved the way for the next game-changing opportunity. Then-bam! The mobile revolution hit. The social revolution hit. The consumerization of the contact center hit. People were no longer just using mobile devices to be social with their friends and family. Mobile devices enabled them to tweet, chat and post customer service inquiries, complaints and compliments directly to brands publicly.
Marketing departments are crazy about these new outbound communication channels and promotional opportunities. Then customers started expecting a two-way conversation on social channels. But Marketing alone doesn’t have the skillset, time or knowledge to provide full customer engagement. The customer service contact center however, has the skillset, the time, the knowledge and the technology needed to respond and fully manage these customer relationships. LiveOps has successfully pivoted from being a talent service provider to a full –service provider of technology and talent to meet this new demand head on.
In a world of piece-meal solutions, LiveOps set out to “answer the call” of modern day customer engagement. It cracked the code for enabling fast, smart communication – regardless of the incoming channel. Gone are the siloed channels of phone, email, chat, and social media. Gone is the church and state line between marketing and customer service. Finally, the right hand knows what the left hand is doing and everyone in your organization can truly deliver on the “how can I help?” promise.
With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. Customers and brands finally have a two-way, real-time interaction on the consumer’s channel of choice whether it be traditional voice, email, chat, SMS, social or mobile.
To find your next contract job, connect with ‘LiveOps’. Connect with its recruiters on OnContracting.
Marketing departments are crazy about these new outbound communication channels and promotional opportunities. Then customers started expecting a two-way conversation on social channels. But Marketing alone doesn’t have the skillset, time or knowledge to provide full customer engagement. The customer service contact center however, has the skillset, the time, the knowledge and the technology needed to respond and fully manage these customer relationships. LiveOps has successfully pivoted from being a talent service provider to a full –service provider of technology and talent to meet this new demand head on.
In a world of piece-meal solutions, LiveOps set out to “answer the call” of modern day customer engagement. It cracked the code for enabling fast, smart communication – regardless of the incoming channel. Gone are the siloed channels of phone, email, chat, and social media. Gone is the church and state line between marketing and customer service. Finally, the right hand knows what the left hand is doing and everyone in your organization can truly deliver on the “how can I help?” promise.
With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. Customers and brands finally have a two-way, real-time interaction on the consumer’s channel of choice whether it be traditional voice, email, chat, SMS, social or mobile.
To find your next contract job, connect with ‘LiveOps’. Connect with its recruiters on OnContracting.
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Contract jobs at LiveOps
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Employee Reviews for LiveOps
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7
Anonymous (other)
Rated OK
Reviewed: 05-2016
Fair job
9
Anonymous (other)
Rated Excellent
Reviewed: 12-2015
Cool job and people
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LiveOps
8
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LiveOps Offices
- 555 Twin Dolphin Drive, Suite 400
Redwood City CA 94065 US
650-453-2700 - 4747 Executive Drive, Suite 820
San Diego CA 92121 US
800-411-4700