Amdocs is a provider of software and services to more than 250 communications, media and entertainment service providers in more than 80 countries. Its CES (Customer Experience Solutions) span business support systems (BSS), operational support systems (OSS) and network control and optimization offerings for multiple lines of business, including wireless, wireline, broadband, cable and satellite services. Amdocs' services include business consulting, managed services, systems integration, project delivery and testing. The company also offers advertising and media products and services for local marketing service providers, including directory publishers. These offerings enable the management of media selling, fulfillment, operations, consumer experiences and financial processes across digital and print media.
Amdocs maintains offices on 6 continents with support and development centers located worldwide, including Brazil, Canada, Cyprus, India, Ireland, Israel and the USA.
The company was founded in 1982 as an offshoot of Golden Pages, the Israeli phone directory company, which was owned by the Aurec Group headed by Morris Kahn. Together with others at Golden Pages, Kahn developed a billing software program for telecom companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product. In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.
Between 1990 and 1995 Amdocs took diversification steps, expanding first into the telephone arena and then the mobile space. The company went public on the New York Stock Exchange in 1998 with a value of US$2.75 billion. From 2002 to 2010 Amdocs expanded its product and services offerings, and through a series of acquisitions entered new markets and domains including OSS, cable and the financial services industry.
Amdocs' offerings are collectively called "Customer Experience Solutions" (CES), first introduced as CES 7.5 in January 2008. Amdocs CES encompasses the company's products, services and expertise.
Source: Wikipedia.
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